BEST PAW NUTRITION FREQUENTLY ASKED QUESTIONS

We have a taste guarantee on all of our products. Pets are just like people and have their own taste preferences. We can't guarantee your pet will love the flavor of your product choice. However, your investment is safe with Best Paw and we'll help you find another option so your pet doesn't miss out on all the health benefits of your nutritional product. 

All of our fish oils are 100% pure, natural and contain no preservatives. Please remember to store your fish oil in the fridge. For guaranteed freshness, serve the oil within 90-days of opening. Unopened and unexposed to extreme heat, the oil will remain fresh for approximately two years from the date of production. 

You will find the best before dates lightly printed on the bottle.

Grip the ribbed portion of the pump with your fingers, you can reach under the grip and hold onto the stem of the pump (where the spring sits in the clear hub) and hold there to turn. Turn the pump to the left to release it. If it remains a little stubborn you can run it under a little hot water to let the plastic expand a bit and it should be much easier to allow it to open. 

The amount of you would feed your pet is based on your pet's body weight. On each label, there is a  recommended serving chart for you to follow. Your pet may require more or less than what is recommended depending on the severity of symptoms. 

Results are noticed at different timeframes. While some are in a few days, others may take weeks. There are many factors that contribute to the success of holistic remedies. Such as diet, age, environment, physical activity, and supplement regiment. If you don't see noticeable results within 4-6 weeks, please contact us right away. 

All of our oils are 100% natural and derived from wild fish, so the color may vary, depending on what Mother Nature provides. They can vary from a pale yellowish color to rich amber color. The consistency of the oil can change too. We don't believe in using additives or anything to alter the oil's natural state.  

Yes, the cool temperature of the fridge can cause the oil to thicken. Simply leave the bottle out in a safe place for a few minutes, up to 30 to help it liquify again. 

All of our liquid glucosamine products have approximately a 2-year shelf-life from the date of production. You will find the best before dates lightly printed on the neck or the base of the bottle. 

Our premium glucosamine line, which is the liquid glucosamine in the blue bottle, does not need to be refrigerated. It's a different blend with additional vitamins and minerals that will crystallize if it's left in cool temperatures. 

If you notice the liquid crystalize, simply lock the pump or put the lid back on the bottle and give it a light shake. Additionally, if the liquid in the pump gets backed up, you can rinse it and pump through clean, warm water. Our pumps are also dishwasher safe. 

Our original glucosamine, which is the liquid glucosamine in the white bottle should be stored at a cooler temperature. Please, refrigerate after opening. 

Each pet's needs are different. Yours may need more or less than the recommended serving, depending on the severity of symptoms or your holistic goals. We recommend the smaller variations for small breeds and cats and the 32oz size variations for large breeds.  

We have a taste guarantee on all of our products. Pets are just like people and have their own taste preferences. We can't guarantee your pet will love the flavor of your product choice. However, your investment is safe with Best Paw and we'll help you find another option so your pet doesn't miss out on all the health benefits of your nutritional product. 

The amount of you would feed your pet is based on your pet's body weight. On each label, there is a  recommended serving chart for you to follow. Your pet may require more or less than what is recommended depending on the severity of symptoms. 

Results are noticed at different timeframes. While some are in a few days, others may take weeks. There are many factors that contribute to the success of holistic remedies. Such as diet, age, environment, physical activity, and supplement regiment. If you don't see noticeable results within 4-6 weeks, please contact us right away. 

The recommended serving is based on body weight and will be on the label of the bottle. If this is the first time your pet has been introduced to our glucosamine products, please start slowly! This is a pure and powerful remedy and we need some time for the body to adjust to something new. 

Often, it's most beneficial to serve twice a day, once with breakfast and once with dinner. Always serve with food and mix well. 

On the label is a chart that indicates the serving amount per day for several weight ranges.

This is a very powerful formula. Please, start your fur angel off with half the recommended serving offered on the chart on the label for the first 7 days and then move them up to their full serving suggestion. Even if your pet has been on probiotics previously, there is no complete formula like this one for pets and the body's digestive system needs time gently detoxify, slowly. 

The amount on the chart which can be found on the label will indicate the full day's serving suggestion.

Yep! Actually, if your pet eats more than one meal a day we highly suggest splitting evenly between all the meals. This is because the digestive enzymes in the blend must be served with the meal to reap their benefits.

This Premium formula actually uses live cultures for the probiotics instead of "fermentation product". The strains are in a dormant state in the airtight jar but once opened the jar needs to be kept cold to keep the probiotics live. (Similar to yogurt except without the spoilage of other ingredients, which makes this better than yogurt!)

Pure Digestion actually has a manufacture date and not an expiration date. The date can be found on the label in white ink right with the LOT#. This date indicates when the batch was made. We guarantee the live cultures and enzymes for 2 years of the date printed. This includes unopened and opened jars which are properly stored in the fridge after opening and only exposed to warmer temperatures when in use. 

Yep! We include organic turmeric root for its amazing anti-inflammatory properties. But as you are aware, turmeric is also popular as a natural dye because of it's powerful staining quality to make things golden.

No worries there are things to do to combat this natural quality of golden turmeric;

1. For starters, the scoop included is roughly 3/4 of a teaspoon so the amount is not a lot to start with, especially for smaller animals which get smaller servings.
2. If your pet is light coated, wet the fur around their muzzle before feeding and then wipe their mouth right after feeding. 
3. If you accidentally fed to much of the supplement, added something/ changed the diet or your pupper got into something that caused them to vomit, clean the pile as soon as possible so the solids are removed and then follow the steps this online source offers.

All of the ingredients are sourced in the USA and blended together to make our Pure Digestion Formula in the USA. 

That depends on your choice of treat. 

Pure Fish & Lobster Treats: If your pet has little to no teeth, jaw concerns or mouth pain these treats won't be the best choice unless you break the treat into a fine powder or small pieces that can be licked up and swallowed whole or added to the daily meal.

Pets with dental concerns, we suggest you consider our Freeze-dried Salmon treats which are much softer and easy on the mouth.

All of our treats have a best before date or date of manufacturer printed on the jar or label. 

All fish treats are pure fish! We don't add anything to alter the taste, smell or purity of the treats. The fresh fish scent is what pets drool for! Human grade and made for pets, not for people. 

Yes! We don't add any bulking or binding agents to any of our treats. All treats are 100% natural and dry, which may cause breakage and powder from the treats at the bottom of their container. The broken pieces or meat-powder make delicious and nutritious meal toppers! 

Nibs for large and small breeds. Fish, Lobster, and Kelp for all sizes. Cod for medium to large breeds. Salmon Treats for all sizes and helpful for pets with dentition problems. 

The crunchy treats will help scrape and activate the gums for healthy oral hygiene support. Your pet's breath may smell a little fishy immediately after, but will actually help with bad breath in the long run. 

All of our treats can be served guilt-free! Low to completely carb-free, sugar, and additive free, high in lean proteins and healthy fats, your pet can enjoy these treats as often as you would like. 

Each of our treats has a long journey to go through before they can be available to you. 

Our fish is 100% wild-caught and sustainably harvested from the clean waters of Iceland. They are dried in an immaculate facility in Iceland and individually inspected before they are carefully sent to our facility in the USA. They are then inspected again and packaged in BPA free, recyclable, reusable packaging. 

We add not bulking agents, fillers or preservatives. We take pride in your pet's health and we don't believe in cutting corners to save costs or sacrifice quality. 

Yes, we like to make life convenient for you! You can select the replenish and save option and choose how often you'd like it to be delivered to you. You can log in to your account at any time to cancel, add or remove products, or edit how often you would like it to be delivered to you. 

We offer free shipping for a cart value of $40 plus! 

Yes, our pawrents love our Best Paw Points. When you shop, you earn and can save your points and redeem them in our store at any time. Click here to create your account and get started. 

When you share with your loved ones, we believe you should be rewarded for spreading the holistic word for pets! 

Currently, we do not ship internationally. However, you can find us on Amazon.ca and  Amazon.co.uk. 

In order for us to keep our prices as low as possible for our loyal pet parents, our products are conveniently only available online. You can shop with us here, on Amazon.com, Amazon.ca, Amazon.co.uk or Chewy.com. 

Results are noticed at different timeframes. While some are in a few days, others may take weeks. There are many factors that contribute to the success of holistic remedies. Such as diet, age, environment, physical activity, and supplement regiment. If you don't see noticeable results within 4-6 weeks, please contact us right away. 

We stand behind our products. If for any reason you or your pet are not completely satisfied with your Best Paw products, we offer a full refund less shipping. 

Holistic remedies take time, love and patience. That's why we offer a lifetime money back guarantee. Each pet's timeframe to see improvement is different. We are sensitive to each pet's body's needs and differences. 

Send us an email to pawlove@bestpawnutrition.com, give us a call or just shoot us a message using our chat feature at the bottom left-hand corner of this page.

We take all the risk out of ordering by offering an unmatched satisfaction guarantee. We'll always do our best to take care of your pet's needs.

All of our products are made in the USA. Some of our products that are available in Canada are made in Canada. Products available in the UK are made in the UK.